The Second in a Series of Blogs to Assist Long-term Care Facilities
Long-term care facilities and assisted living communities have faced many challenges during the pandemic. Our recent blog shared how KTS can help with cohorting, quickly separating sick patients from others. Today’s blog focuses on another significant challenge: communications.
When lockdowns were put in place for the safety of residents, they were unable to see family and friends in person. With a shift to phone calls and virtual visits, many facilities discovered or were reminded of unreliable cell coverage. Reliable cell coverage is not only vital to communicating with loved ones, but also is vital to enhanced care, mental health and the safety of residents and staff.
KTS has proven solutions to address these communication challenges. We’re here to help long-term care facilities and assisted living communities learn from the pandemic and move forward with solutions including:
- Wireless Access Points & Cellular Reception Solutions: We design and install wireless access and connectivity solutions that provide reliable communications, enabling nursing staff to communicate with physicians conveniently via their cell phones – instead of needing to seek a landline. This also allows physicians to use their cell phones to manage patient care in the moment. Doctors can prescribe or change medications and update patient records in real-time with wireless access points. KTS solves the lack of reliable cell service. Many don’t realize it is a solvable problem. With cell coverage throughout your facility and community, all staff and loved ones can count on cell coverage for improved patient care, improved communications among staff and as important, loved ones can reach residents in the case of a lock down. Read how we established cell coverage at Hillsborough County Nursing Home to learn more.
- HIPAA-compliant collaboration rooms: KTS designs and installs these rooms for multiple purposes including for private patient care, consultations, virtual visits and virtual celebrations. One room or multiple rooms offer great benefit and flexibility and provide peace of mind for residents and family members in the event of a second wave or future pandemic. These rooms ensure that medical staff can speak to family members or consult with other medical professionals in complete privacy. These rooms can also transform into virtual visiting rooms to allow residents to see family members if they cannot see them in person
KTS is here to help as we all learn from this pandemic to change and invest in communications capabilities to improve care, safety and connectivity. We’re local, proven and have decades of experience working with leading hospitals and patient care organizations and stand ready to help you during these challenging times. Contact KTS.