We all look forward to our ideal holiday season. Time with family and friends and time away from the office. You may be away from the office, but it’s likely that the office is still humming along in your absence. Of course, you are hoping there won’t be any unexpected problems; but we all know that unexpected problems do happen from time to time. If it falls to you to deal with them, it can make a mess of your holiday plans.
Imagine you get that dreaded call from the office: The network is down and it’s beyond the scope of your in-house trouble-shooters. So, what do you do when your data network goes down in the middle of your holiday break? Start by calling KTS. We’re enjoying our holidays, too, but we have a talented and responsive staff available who can get your network back online quickly.
We’ve seen things that no one could have anticipated. Earlier this year, one of our clients had a problem with their heating system. They called in the repair crew who needed to dig up a section of the campus to fix a leaky steam pipe. The backhoe severed the fiber optic cable. So now, they had no heat and no data network. It sounds like a terrible joke, but it really happened! You can read the whole story here. KTS is available throughout the holiday season. If you find yourself with a problem we can solve, we’re a phone call away.
If you are looking for peace of mind year-round, KTS has a full range of service and support to can meet your ongoing needs. If you would like to discuss our service options, contact us. We’d be happy to work with you to find options that fit your needs.
We wish you a very happy holiday season.
